Expert Technology Care
From our Overland Park, Kansas-based Security Operations Center (SOC), highly skilled and certified security engineers and analysts provide you with continuous, ongoing front-line support of your technology products with FishNet Security’s ThreatAssist solution. FishNet Security's SOC is a state-of-the-art facility specifically designed for security operations. Video surveillance, physical security controls, backup generators, UPS conditioned power and fire suppression systems ensure 24x7x365 availability. Plus, a fully redundant mission-critical infrastructure eliminates any single point of failure.
Three levels of ThreatAssist support offered:
- BaseCare - 12 hours of support each day, five days a week
- AdvancedCare - 24 hours of support each day, seven days a week
- TotalCare - Dedicated support 24 hours each day, seven days a week
To ensure FishNet Security's experts have access to the latest technology, the SOC has an isolated security lab equipped with all the latest security devices and software from top-tier security vendors. This security lab enables FishNet Security to emulate its customers’ security environments and fully test new technologies, configurations or policy changes prior to implementing them into production.
FishNet Security employs hundreds of experts in network security. They possess the education, experience and certifications to deliver high-quality and world-class support to your organization.
FishNet Security Support Partners comprise the following:
- Blue Coat
- Check Point
- Palo Alto Networks